One of the questions we’ve gotten from our customers here in Bel Air, Maryland is whether Bel Air Autobody participates in the Direct Repair Program (DRP). Are you concerned about DRP status, as well? When you’re searching on the web for a body shop to fit your collision repair needs, it’s natural to have lots of questions and concerns—especially when it comes to the collaboration between insurance companies and body shops. The Direct Repair Program certainly plays one of the biggest roles in uniting shops with auto insurance companies. At Bel Air Autobody we are a participant in the program.
To give you a better understanding of the nature of this program, here are some details you might not be aware of:
First, what is the Direct Repair Program?
The Direct Repair Program provides a point of partnership for auto body shops and auto insurance companies, and it also gives both parties certain advantages. Insurance companies get to receive discounts and free services (such as towing and vehicle storage) from participating shops, while shops get to receive referrals from the insurance companies.
What are the advantages and disadvantages for consumers?
Because auto insurance companies receive incentives from partner shops, they are able to offer more competitive premiums to their customers. There are also uniform procedures in place for Direct Repair participants, which allow shops and insurers to communicate efficiently with each other, taking the burden off your shoulders. Non-DRP shops, however, are free of any contractual requirements, which some consumers might prefer, depending on the situation.
Which kind of shop should I choose: DRP or non-DRP?
Choosing between a DRP or non-DRP shop is really a matter of personal preference, based on what criteria you favor. We recommend that you get at least three different estimates—not only to see where you’ll get the best deal, but also to get a feel for each shop. In lots of cases, DRP participation isn’t as important as the quality of customer service or the cleanliness of the shop. You might want to seek recommendations from friends and family, and check for online reviews. Check for the proper technician certifications and look for Better Business Bureau accreditation.
For a repair you can trust, bring your car to Bel Air Autobody.
Our goal at Bel Air Autobody and Ward Automotive is to make the repair process as easy for you as possible. We will work with you during the entire process of having your vehicle repaired and will also contact your insurance company for you. When you’ve been in an accident, the last thing you want to deal with is any extra stress.
When you take your car to an auto body shop in Harford County to have it fixed, naturally you’re going to want to make sure the job gets done right. We have state-of-the-art equipment, the best technicians, and we offer a lifetime warranty on all the work we do.