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Dealerships vs. Independent Shops (Pros and Cons)

Posted by tom zoebelein on Fri, May 03, 2013 @ 08:58 AM

When you need to have your car serviced, how do you make the best decision about which shop to choose?  There are plenty of auto repair shops in Harford County to choose from and a large number of them are dealerships. 

Ward Automotive

To help you decide whether an independently-owned shop or a dealership is right for you, here are the pros and cons of taking your car to an independent.

Pro: Independent shops can usually have your car in and out faster than a dealership can, since there aren’t as many cars scheduled for service each day as there would typically be at a dealership. 

Con:  Sometimes an independent shop might have to bring your car to the dealership anyway, since your repair work might require specialized factory tools.

Pro:  Because of our smaller environment, our customers can have a stronger, more personalized report with our service writers and technicians.  If you’ve ever looked around at the dealerships here in Harford County, they are pretty large companies.  Compared to them, many independent shops are much smaller, which gives us an edge in customer service.

Con: Because independent shops work on a variety of makes and models, we don’t have all the factory tools that might be necessary for certain jobs.  We also don’t usually have a parts department like a dealership would, since dealers can stock up on their commonly used car parts. 

Pro:  Independent shops typically work on a variety of makes and models, so we can be a one-stop shop for all of your family’s car repair needs, unlike most dealerships.

Ward Automotive

Con: Independents don’t quite have the same brand familiarity that a dealership should have, since dealership technicians work on the same makes and models all day long.  It can make it tougher for an independent to diagnose and repair more unusual car problems.

Pro:  At an independent shop, you can often spend less money to have your car fixed.  This is because independent shops can usually beat dealership pricing on parts and labor, since we simply don’t have as much overhead. 

Are you looking for an auto mechanic to service your vehicle in Harford County, Maryland?
Ward Automotive is a division of Bel Air Autobody, Inc, an autobody repair facility with a reputation for quality repair that has serviced the residents of Harford County for over twenty years.

Ward Automotive

Our mechanical division called Ward Automotive grew from a need to help our customers receive complete automotive care under one roof.  Our seasoned technicians are highly trained, and we possess the latest tools and equipment to service your car right.  We service all of the towns in Harford County, including Aberdeen, Bel Air, Burns Corner, Darlington, Edgewood, Fallston, Havre de Grace, Hickory Hills, Jarrettsville, Joppatowne, Perryman, Pleasant Hills, Pylesville, and Riverside.  At Bel Air Autobody and Ward Automotive, we hope to be the shop for all of your auto repair needs.

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Topics: how to choose a mechanic, how to choose a car repair shop in Bel air, Car repair Harford County, customer service, bel air mechanic, Harford county Mechanic, car repair Bel Air, getting your vehicle serviced, problems with auto repair shops, dealerships, independent shops